Privacy Policy

This Privacy Policy explains how information about you is collected, used, and disclosed by The Olson Group Marketing Services (“The Olson Group Marketing Services,” “we,” or “us”) when you use our website www.theolsonmarketingservices.com (“Website”) and our homeowner outreach and connection services (“Platform”)—which may include voicemail drops, SMS communication, email, property inquiry forms, appointment scheduling tools, and other related services (collectively, the “Services”). This Privacy Policy also describes your choices regarding use, access and correction of personal information collected about you through our Services.

We specialize in connecting distressed homeowners with qualified legal professionals, attorneys, and real estate experts who may assist with foreclosure situations, surplus funds, pre-foreclosure guidance, property evaluation, or related matters. We are a marketing and lead-connection service, not a law firm.

This Website is owned and operated by The Olson Group Marketing Services. We are the data controller for users located in the European Union.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.y. We reserve the right to update this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the Privacy Policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification). We encourage you to review the Privacy Policy whenever you access the Services or otherwise interact with us to stay informed about our information practices and the ways you can help protect your privacy.

INFORMATION YOU PROVIDE TO US THROUGH THE SERVICES

We collect information that you voluntarily submit via the Website or Platform. The type of information we may or we collect includes;

- Name

- Contact information (email, phone, alternative contact)

- Property address

- Property status (foreclosure stage, auction date, listing status)

- Details regarding your housing situation

- Appointment or assistance requests

- Any other information provided via forms, SMS replies, voicemail responses, or support inquiries

Information submitted is used to communicate with you and connect you with appropriate legal or real estate professionals.

If you provide payment information, it is processed securely by our third-party payment processor, Stripe, whose privacy policy can be found at:

https://stripe.com/privacy

INFORMATION WE COLLECT AUTOMATICALLY WHEN YOU USE THE SERVICES

We automatically collect certain information when you use our Website or Platform, including: Browser type, IP address, Pages viewed, Device information, Session information, Access times, Cookies and tracking technologies

We do not monitor or log data collected from your servers when using the Website, but we may log or monitor information about your access to our Services. Information Collected by Cookies and Other Tracking Technologies. For cookie details and management options, see our Cookie Policy at: https://www.theolsonmarketingservices.com/cookie-policy

INFORMATION WE COLLECT FROM OTHER SOURCES

We may also obtain information from:

- Public property records

- Public foreclosure databases

- Public auction databases

- Lead providers

- Data partners

- Previously spoken with a licensed real estate professional connected to our network

- Social media authentication (ex. Google login) - soon

- Marketing platforms used to verify identity or match communications.

We combine this information with what we collect to enhance accuracy, improve outreach, validate property status, and ensure compliance.

USE OF INFORMATION

We may use your information to:

- Communicate with you regarding your property situation

- Respond to your inquiries and requests

- Connect you with legal, real estate, or foreclosure-assistance professionals

- Send appointment reminders or follow-ups

- Provide and improve our homeowner outreach Services

- Personalize your experience

- Verify identity for compliance and fraud prevention

- Support A2P messaging compliance

- Analyze usage trends and improve communication strategies

- Notify you about changes to our Services

- Create and maintain your The Olson Group Marketing Services account/information

- Send updates, promotions, or relevant assistance offers (you may opt out at any time)

- Carry out any purpose described at the time information was collected

SHARING OF INFORMATION

We may share personal information as follows:

1. With Legal or Real Estate Professionals

When you request assistance or respond positively to outreach, we share necessary information with trusted partners who may help with: Foreclosure prevention, Surplus funds, Property evaluation, Short sale or listing options, and Legal consultation.

2. With Service Providers

We work with vetted vendors for: SMS/voicemail delivery, CRM management, Marketing automation, Appointment scheduling, Data verification, Website security. These providers access information only as needed to perform contracted services.

3. Legal Requirements

We may disclose information when required by law, such as in response to subpoenas or compliance obligations.

4. Business Transfers

Information may be shared during a merger, asset sale, restructuring, or similar event.

5. With Your Consent

Whenever you authorize us to share information beyond the above purposes. We may also use aggregated or de-identified information that cannot identify you.

LAWFUL BASIS FOR PROCESSING YOUR INFORMATION

We process personal data under the following lawful bases:

1. Consent

For SMS, calls, voicemail drops, or email outreach requiring consent under A2P or GDPR.

2. Legal obligation

To comply with court orders, recordkeeping, or regulatory requirements.

3. Legitimate interests

To operate our distressed-homeowner outreach programs, connect homeowners with professional assistance, improve website performance, and enhance communication security.

EXTERNAL LINKS

Our Website may include links to external resources such as legal professionals, real estate experts, government programs, or informational foreclosure sites. We are not responsible for their content or privacy practices. Please review each third-party privacy policy before submitting personal information.

LOG-IN FEATURES

We may allow login via Google or other third-party authentication services in the future. If you sign in using Google, the following information may be shared with us: Name, Email address, General location, Profile photo, and Timezone. This is governed by Google’s privacy policy: https://policies.google.com/privacy?hl=en-US . You may manage what is shared via your Google account settings.

ADVERTISING AND ANALYTICS SERVICES PROVIDED BY OTHERS

We may or will work (soon) with partners such as: Google Ads, Google Analytics, Meta (Facebook/Instagram), Bing Ads, LinkedIn, AdRoll, and Quora. These providers may use cookies and similar technologies to: Track website performance, Improve audience targeting, Measure ad effectiveness, and Personalize communications. For cookie-related preferences, see: https://www.theolsonmarketingservices.com/cookie-policy.

INFORMATION COLLECTED ON BEHALF OF CUSTOMERS IN PROVIDING OUR PLATFORM

If we collect information on behalf of a professional partner (such as a legal or real estate expert):

- We act only as an intermediary

- We do not have a direct relationship with that partner’s client

- Requests to update or delete such information must be directed to the applicable professional partner

- We retain Customer PI only as needed to provide our Services or comply with legal obligations.

MARKETING

We may send promotional or informational communications where permitted by law or with your prior consent. You can opt out at any time by:

- Clicking “unsubscribe” in emails

- Replying STOP to SMS messages

- Contacting us at [email protected]

We may still send non-promotional messages regarding your account or ongoing connection requests.

SECURITY

We use reasonable physical, administrative, and technical measures to protect your information. However, no online transmission is fully secure.

We retain your data for: The life of your account/information, As required to complete your connection request, As required by law (ex. tax, compliance, dispute resolution), To honor opt-out records.

TRANSFER OF INFORMATION TO THE U.S. AND OTHER COUNTRIES

The Olson Group Marketing Services is based in US.

By using our Services, you consent to the transfer and storage of your information in the United States or other countries where our service providers operate.

YOUR RIGHTS

EU individuals have rights in relation to their personal data, If you are in the EU, you may request:

- Access to your personal data

- Correction of inaccurate data

- Deletion of data

- Withdrawal of consent

- Filing a complaint with your supervisory authority

Requests may be submitted to [email protected]. If your data is Customer PI handled for a professional partner, we will forward your request to that partner.

YOUR CHOICES

A. Account Information

Customers may update their account details or request account deactivation through [email protected]. Note that we may retain certain personal information as necessary to comply with our legal obligations or for legitimate business purposes, such as to resolve disputes or enforce our agreements. We may also retain cached or archived copies of personal information for a certain period of time.

B. Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality on our Website or Platform.

C. Promotional Communications

You may opt out of receiving promotional emails from The Olson Group Marketing Services by following the instructions in those emails or by emailing [email protected]. If you opt out, we may still send you non-promotional emails, such as those about your information, account, or our ongoing business relations.

CONTACT US

If you have any questions about this Privacy Policy, you may contact us at:

The Olson Group Marketing Services

537 N UNIVERSITY DR, Plantation FL 33324

[email protected]

(954) 519-3761